A66 Privacy Policy — How Your Data Is Protected

1. Introduction

A66 (a66.ng) is an online entertainment gaming platform. We deeply respect our users' privacy and take every measure to protect their personal information. This Privacy Policy explains what data we collect about you, why we collect it, and how it is used.

This policy applies to the a66 website, mobile app, and all related services. If you need more details about our Privacy Policy or have any concerns, reach out to our support team — we're always here to help.

This privacy policy has been prepared in compliance with applicable data protection laws in Bangladesh and international standards.

2. What Information We Collect

A66 collects various types of data to operate its services effectively. Details are provided below:

2.1 Information Provided Directly

When you register or use our services, the following information is collected:

2.2 Automatically Collected Information

Certain technical data is collected automatically while you use a66:

• IP address and device type
• Browser version and operating system
• Login time and session duration
• Which pages you visited and how long you spent on them
• Click, scroll, and game session data

3. How Information Is Used

A66 uses the data it collects for the following purposes:

• Account Management: For registration, login, and profile updates
• Service Delivery: To correctly process gaming, deposits, and withdrawals
• Identity Verification: To complete the KYC process and prevent fraud
• Customer Service: To address your questions and resolve issues
• Security Assurance: To detect and prevent unauthorized use of your account
• Legal Obligations: To meet the requirements of applicable laws and regulatory bodies
• Platform Improvement: To conduct analysis for improving the user experience
• Promotional Communications: To send you bonus and promotional offers, with your consent

4. Data Storage & Retention

A66 stores your data on secure servers. Retention periods vary depending on the type of data and the purpose for which it was collected:

4.1 Retention Period

• Account Information: For the duration the account is active, and for a minimum of 5 years after closure
• Financial Transactions: All transaction records are retained for 7 years
• KYC Documents: Up to 7 years as required by law
• Communication History: Support chat and email for up to 3 years
• Log Files: Up to 6 months for system security purposes

4.2 Data Deletion

After account closure or at the end of the defined retention period, data is securely deleted or anonymized. Some data may need to be retained longer due to legal obligations.

5. Data Sharing Policy

A66 does not generally share your personal data with third parties. Exceptions apply only in the following limited circumstances:

• Payment Partners: Solely to process transactions with authorized payment processors such as bKash, Nagad, and Rocket
• KYC Verification Service: With authorized service providers for identity verification
• Law Enforcement: Under a valid court order or government directive
• Fraud Prevention: With regulatory authorities to prevent financial crime or money laundering
• Business Transfer: In the event of a company merger or acquisition, the new owner will be bound by the same privacy policy

6. Cookies Policy

A66's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and core functionality — these cannot be disabled
• Performance Cookies: Used to monitor site speed and performance
• Functionality Cookies: Helps remember your preferences and settings
• Analytics Cookies: To analyze user behavior and improve the platform

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. Note that doing so may limit some features of the platform.

7. Your Rights

Under a66's Privacy Policy, you have the following rights:

• Right to Access: You can find out what information we hold about you
• Right to Rectification: You may request correction of any inaccurate or incomplete information
• Right to Erasure: You may request deletion of your data under certain conditions
• Right to Restrict Processing: In certain cases, you can request that processing of your data be put on hold
• Right to Object: You may object to the use of your data for specific purposes
• Right to Data Portability: You can request a copy of your data in a structured format
• Right to Opt Out of Marketing: You may opt out of promotional messages at any time

8. Security Measures

A66 uses industry-leading technologies and practices to keep your data safe:

• 256-bit SSL Encryption: All data transmissions are fully encrypted
• Two-Factor Verification (2FA): An extra layer of security for your account
• Secure Server Infrastructure: Data stored in ISO-certified data centers
• Regular Security Audits: Regular audits by independent third parties
• Firewall & Anti-Fraud System: Suspicious activity is detected automatically
• Employee Training: Only authorized staff may access user information

9. Protection of Minors' Data

A66 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

• Age verification is mandatory at registration
• Age is verified via KYC in cases of suspected underage use
• Any account found to belong to a minor is immediately closed and all collected data is deleted
• If a parent or guardian discovers that their child is using a66, they should contact support immediately.

10. Changes to the Privacy Policy

A66 reserves the right to update or modify this Privacy Policy at any time. When changes are made:

• The "Last Updated" date at the top of the page will reflect any changes
• For significant changes, a notification will be sent to your registered mobile number or email
• Continued use of the platform after changes are made will be considered acceptance of the updated policy

We recommend visiting this page regularly to stay updated on any policy changes.

11. Contact Us

For any questions, concerns, or requests regarding our privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available on the a66 platform 24/7
• Response Time: Response within 3 business days